Terms and Conditions
Vetted Pet Health Inc.
Terms and Conditions of Use
Last Modified: January 6, 2026
Terms and Conditions of Use
Welcome to the Vetted App (the “App”), which was developed and is maintained by Vetted Pet Health Inc. ("Vetted" or “we”). This App is maintained as a service to our customers (the “Services”) related to pet health-related products (the “Products”). By using this App, you agree to comply with and be bound by the following terms and conditions of use. Please review these terms and conditions carefully. If you do not agree to these terms and conditions, you should not use this App. In addition to these Terms, user or entities acting as an affiliate, partner, promoter, or provider of leads, clicks, referrals, or related services (each an “Affiliate”) also agree to be bound by the Additional Affiliate Terms & Conditions attached hereto as Exhibit A.
Please read these terms carefully to ensure that you understand each provision. By creating a Vetted account, clicking sign up, submit, or the like indicating acceptance electronically, agreeing to these terms or any other document referencing these terms, or accessing or using the app, whether or not you are a registered user of the app, you signify and certify that: (i) you have read, understand, and agree to be bound by these terms; (ii) you have read, understand, and acknowledge our privacy policy which is available at (“privacy policy”) and is incorporated into these terms by reference; and (iii) you have read, understand, and agree to comply with all other terms incorporated by reference. We reserve all rights not expressly granted under these terms.
These terms contain a mandatory arbitration provision set forth in section 20 (the “arbitration agreement”) and class action/jury trial waiver provision in section 21 (the “class action/jury trial waiver”) that require, with only specified exceptions or unless you opt out pursuant to the instructions in section 20, the exclusive use of final and binding arbitration on an individual basis only to resolve disputes, rather than jury trials or class, collective, private attorney general, or representative actions or proceedings.
Agreement. This Terms and Conditions of Use agreement ("the "Agreement") specifies the terms and conditions for access to and use of this App and describe the terms and conditions applicable to your access of and use of the App. This Agreement may be modified at any time by Vetted upon posting of the modified Agreement. Any such modifications shall be effective immediately. You can view the most recent version of these terms at any time within the App. Each use by you shall constitute and be deemed your unconditional acceptance of this Agreement.
Privacy. Your use of our App is also governed by our Privacy Policy. Please review our Privacy Policy as available on the App.
Ownership. All content included on this App, including but not limited to text, formulas, or outputs, is and shall continue to be the property of Vetted or its content suppliers and is protected under applicable copyright, patent, trademark, and other proprietary rights. Any copying, redistribution, use or publication by you of any such content or any part of the App is prohibited, except as expressly permitted in this Agreement. Under no circumstances will you acquire any ownership rights or other interest in any content by or through your use of this App.
By submitting any comments, suggestions, ideas, questions, postings, web forms, contest entries, and other information and content to us (“Comments”), you grant to us the worldwide, perpetual, non-exclusive, transferable, sublicensable right and license to freely use your Comments to market and improve the App and its services and for other promotional purposes through all sales channels and in all media, whether now known or later created, as we deem necessary. You are solely responsible for all of your Comments, and you waive any claim arising from or relating to use of your Comments.
Intended Audience. This App is not intended for any children under the age of 13 and such use is restricted.
IP. The Service and App, including any content, modifications, and updates, and all intellectual property rights therein (collectively “Vetted IP”) is owned by Vetted and its licensors. No ownership rights in the Vetted IP are transferred to you by these Terms. You do not have any rights in or to the Vetter IP except for the limited express rights granted in these Terms.
Trademarks. Any trademarks or registered trademarks of Vetted, including but not limited to the “Vetted” mark relating to the App, shall remain the sole property of Vetted and no license to such trademarks is granted to you by your use of this App. Other product and company names mentioned on this App may be trademarks of their respective owners.
Third Party Content. Vetted may display content, advertisements, and/or promotions from third parties through the site, App, or associated Services (collectively, “Third-Party Content”). Vetted does not control, endorse, or adopt any Third-Party Content; further, Vetted makes no representation or warranties with regard to Third-Party Content, including, without limitation, regarding its accuracy and completeness. You acknowledge and agree that your interactions with third parties providing Third-Party Content are solely between you and the parties, and that Vetted is not responsible or liable in any manner for such interactions or the Third-Party Content.
Our services may contain links to third-party materials that are not owned or controlled by us, we may refer you to certain third parties who provide independent services relating to or supporting your use of our services, and certain functionality of our services may require your use of, or may be compatible with, third-party services, sites, information, materials, products, applications, extensions, or services (each, a "third-party service"). If you use a third-party service, you are subject to and agree to the third party’s terms of service (or other applicable terms and conditions) and privacy policy made available by or via the third-party service. We do not endorse or assume any responsibility for any such third-party service (even where we perform a review of the functionality or security of such a third-party service, such as an extension developed by a third-party and made available through the platform). If you access a third-party service from or with vetted or share your content on or through any third-party service, you do so at your own risk, and you understand that these terms and our privacy policy do not apply to your use of such services. You expressly relieve us from any and all liability arising from your use of any third-party service.
App Use. Vetted grants you a limited, revocable, nonexclusive license to use the App solely for your own personal or commercial use and not for republication, distribution, assignment, sublicense, sale, preparation of derivative works, or other use. You agree not to copy materials on the App, reverse engineer or break into the App, or use materials, products, or services in violation of any law. The use of the App is at the discretion of Vetted and Vetted may terminate your use of this App at any time.
Vetted reserves the right to withdraw or amend this App, and any service or material Vetted provides on the App, in our sole discretion without notice. Vetted will not be liable if for any reason all or any part of the App is unavailable at any time or for any period. From time to time, Vetted may restrict access to some parts of the App, or the entire App, to users, including registered users.
You are responsible for both:
- Making all arrangements necessary for you to have access to the App; and
- Ensuring that all persons who access the app through your internet connection are aware of these Terms and Conditions of Use and comply with them.
To access the App or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the App that all the information you provide on the App is correct, current, and complete. You agree that all information you provide to register with this App or otherwise, including, but not limited to, through the use of any interactive features on the App, is governed by our Privacy Policy and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this App or portions of it using your username, password, or other security information. You are fully responsible for all uses of your password, including any unauthorized use. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use caution when accessing your account from a public or shared device so that others are not able to view or record your password or other personal information. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditions of Use.
Rewards Program. Vetted offers a Membership Rewards program (the “Program”) to its Users through which individuals who register on the App and accept these terms (the “Program Terms”) can earn and redeem care coins as described below. By accepting the Program Terms, you agree that your participation in the Program will be governed by the Program Terms and these Terms and Conditions of Use. The Program uses a unit of account called “care coins” to track your activity and any related promotional rewards under these Program Terms. Care coins are a purely promotional feature and are not legal tender, electronic money, cryptocurrency, or any other form of currency or monetary equivalent, and they may not be purchased from, or sold to, Vetted or any third party. Care coins are non-transferable (including by operation of law), have no cash or stored value, are not redeemable for cash or cash equivalents, and may only be used, if and as permitted by Vetted from time to time, in connection with the Program as described in these Program Terms. Care coins may, from time to time and at Vetted’s sole discretion, be redeemable through a designated marketplace for certain third-party digital or physical gift cards or other non-cash promotional items, subject to availability and any additional terms presented at the time of redemption. Care coins are not redeemable for cash, cash equivalents, or any form of cash back, whether from Vetted or any third party, and no refund or monetary value will be provided for any unused or forfeited care coins.
Program Eligibility. The Program is open to all current Users, who are in good standing with any account, subscription, or other product they may have with Vetted, and who have registered on the App and agreed to these Program Terms. Any information you provide to Vetted or its affiliates in connection with this Program is subject to Vetted’s Privacy Policy. You agree to allow us to send you communications about this Program to any mailing address, email address, or telephone number in our records or that you have provided to us.
Earning Care Coins. The Program allows you to earn care coins by performing routine health, activity, and wellness tasks with your pet and confirming their completion in the App. Such activities include, for example, brushing your pet’s teeth, administering Products, and regularly exercising your pet. The ways to earn care coins are subject to change at any time. To see the latest ways to earn care coins, and respective point values per activity, visit the App. The terms of the specific promotional offers listed in the App will govern the number of care coins you will earn in association with those promotional offers and may differ from the terms for other customers. Some state restrictions may apply. You may see the total balance of your earned, unredeemed care coins by visiting the App. No care coins may be earned for purchases or activities which occur prior to your acceptance of these Program Terms. Vetted reserves the right to modify or discontinue any promotional offers for care coins earnings at any time, with or without notice to you. Care coins are not your property and have no cash value. You can’t transfer or move care coins unless expressly provided for in the Program Terms. Additionally, care coins can’t be transferred by operation of law, such as by inheritance, in bankruptcy, or in connection with a divorce.
Redemption Process. Rewards care coins may only be redeemed towards active Vetted accounts. There are several ways to redeem care coins with varying conversion rates, including cash back, Products in Vetted’s online store, or your next payment. The ways to redeem care coins are subject to change at any time. To see the latest ways to redeem your care coins, including any promotional offer details of redemption, visit the App. As a participant in the Program, you are eligible to redeem care coins in accordance with the terms of any current promotional offer listed in the App. Please note that the terms of any promotional offer listed in the App may contain separate eligibility requirements or conditions to receive that promotional offer. The terms of the specific promotional offers listed in the App will govern your ability to redeem care coins for those promotional offers and may differ from the terms for other customers. To the extent these Program Terms conflict with any of the separate terms for a promotional offer, the Program Terms shall govern how care coins are earned and the specific promotional terms will govern howcare coins are redeemed for the offer. Vetted reserves the right to modify or discontinue any promotional offers for care coins redemptions at any time, with or without notice to you. Care coins redemptions may be conditional upon you being a Vetted customer with at least one active Vetted product.
Care Coins Restriction. Vetted care coins do not expire. Vetted in its sole discretion may prohibit or limit your ability to use, earn, keep, or redeem care coins, in whole or in part, and at any time, if you are in “bad standing”. For clarity, “bad standing” includes but is not limited to the following: if you are delinquent in any subscription payment plan; if you have a negative care coins balance; if we believe you have violated any applicable law in connection with this Program; or if we believe you have committed any fraudulent acts in connection with this Program.
Additional Terms. Your participation in this Program may result in the receipt of taxable income from Vetted and we may be required to send you, and file with the IRS, a Form 1099. You are responsible for any tax liability, including disclosure requirements, related to your participation in the Program. We are not responsible for any dispute you may have in connection with this Program with an authorized user or joint account holder on any of your accounts.
Changes to the Program. Vetted may modify or update these Program Terms at any time, and each such modification will be effective upon either posting on the App or notice to you. Your continued participation in this Program following any such modifications constitutes your acceptance of such modifications and your agreement to be bound by these Program Terms and the Terms and Conditions of Use. If you do not agree to any modification of these Program Terms or the Terms and Conditions of Use, as the case may be, your sole remedy is to discontinue your participation in the Program. It is important that you review these Program Terms regularly. Vetted in its sole discretion may terminate this Program, or prohibit or limit your ability to use, earn or redeem care coins, in whole or in part, at any time with or without notice to you. The Program described herein shall replace all earlier versions of this Program.
Payment Terms. You agree to pay all fees or charges to your account in accordance with the billing terms in effect at the time a fee or charge is due and payable. Vetted reserves the right at any time to change its prices and billing methods by posting such information on its website. There may be an option for automatic renewal with the purchase of some Products or services. If you agree to the automatic renewal of the product or service at the time of your purchase of such product or service, you agree that Vetted is authorized to automatically charge your credit or debit card at the time of renewal unless otherwise notified by you.
Promotional Offers. Vetted may make certain promotional offers available, which may require a nonrefundable deposit. You agree to be bound by the terms of such promotional offer, including the nonrefundable nature of the deposit.
Billing and Payments. By providing your credit or debit card information (or other payment method accepted by Vetted from time to time) when you sign up, and as updated from time to time on your account (your “Payment Method”), you authorize Vetted and/or our third-party payment processor to charge your Payment Method the then-effective rate for your subscription. If your Payment Method cannot be authorized or is otherwise in error, we may suspend or cancel your delivery for the affected period of the subscription. In the event of such failure of your Payment Method, we may take reasonable steps to retry your Payment Method. We may contact you to reconfirm or update your Payment Method. We are not responsible for any fees incurred by you when charging or retrying your Payment Method, including but not limited to, overdraft fees. You can update or change your Payment Method and other billing and payment account information by visiting your account page in the App. We use a third-party payment service to process your Payment Method. We do not receive, store, or process your Payment Method. By submitting your Payment Method through the App, you agree that we may use a third party to receive, store and process your Payment Method. You further agree that we will not be responsible for any failures of the third party to adequately protect your Payment Method and other information in such third party’s possession. You agree that your provision of your Payment Method and other information to such third party is subject to the conditions of the third-party payment service provider’s terms of service and by providing your Payment Method and related information you agree to such third party’s terms and conditions of service. The current third-party payment processor is Stripe, and their current terms and conditions of service and privacy policy are available at https://stripe.com/us/privacy. You acknowledge that we may change the third-party payment service and move your information to other service providers that encrypt your information using industry standard security technology.
Shipping and Returns. Vetted uses third-party delivery companies to deliver its Products to you, if applicable. Delivery dates and/or arrival times are only estimates. If you are dissatisfied with a delivery and/or something is missing from your package, please contact us at support@vettedpethealth.com and we may, in our sole discretion, issue a credit to your account or provide a replacement product. For loss/damage claims, you must notify us within 10 days of receipt of the product if you believe all or part of your order is missing or damaged.
Termination, Deactivation, and Suspension. The Company reserves the right to terminate or suspect accounts, refuse service, bar access to the App, remove or edit content, or cancel orders in our sole discretion, without prior notice or liability, for any reason whatsoever and without limitation, including but not limited to the breach of Terms. The Company may deactivate your account or limit your use of the App upon its determination that you breached a provision of this Agreement.
If the Company suspends or deactivates your account or limits your use of the App pursuant to this Agreement, you are thereafter prohibited from registered and creating a new account under your name or business name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. Even after you right to use the App is suspected, terminated, or limited, this Agreement will remain enforceable against you. The Company reserves the right to take appropriate legal action pursuant to this Agreement.
The Company reserves the right to modify or discontinue, temporarily or permanently, all or any portion of the Platform in its sole discretion. The Company will provide you with notice of any such modification or discontinuation as required by law. To the extent permitted by law, the Company shall not be liable to you for any modification or discontinuance of all or any portion of the App. The Company has the right to restrict anyone from completing registration if such person or entity may threaten the safety and integrity of the App, or if such restriction is necessary to address any other reasonable business concern.
Geography. Vetted is based in the State of Florida in the United States. Vetted provides the App for use only by persons located in the United States. We make no claims that the App or any of its content is accessible or appropriate outside of the United States. Access to the App may not be legal by certain persons or in certain countries. If you access the App from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. Vetted makes no representation that Vetted’s “Pet Pros” are licensed in any fashion and, if they are, that they are licensed in the state in which you and your pet are located. Vetted reserves the right, in its sole discretion, to monitor the origination of access requests (including by reference to IP address or other technical identifiers) and to block, delay, decline, or otherwise restrict any care coin accruals, redemptions, or related transactions that appear to originate from outside the United States, or that Vetted believes may implicate any compliance, fraud-prevention, or other security concern. Vetted may exercise these rights at any time and without notice, and will have no liability to you or any third party for any resulting inability to earn, access, redeem, or otherwise use care coins
Veterinarian-Client Relationship. By creating an account within the App for your pet, you certify that you are the legal owner or guardian of the pet. You acknowledge that your use of the App is at your own risk, and that you are entirely responsible for the decisions made based on information provided by this the Vetted website or App or by Vetted team members or “Pet Pros”. Electronic communications via the App are not confidential or privileged and will not be the subject of any associated confidences or privileges. You understand and agree that all communications may be recorded for training and quality control purposes. You may seek the advice of a Vetted “Pet Pro” through the App. Vetted reserves the right to employ its own employees or third-party independent contractors to act as “Pet Pros” on Vetted’s behalf. Any advice provided by a team member or “Pet Pro” is for your decision support purposes only to assist you in making your veterinary medical care decision. Any communication with a “Pet Pro” is not intended to be a substitute for professional veterinarian advice, diagnosis, or treatment under any circumstances. If you believe your pet is currently experiencing a medical emergency, seek appropriate emergency veterinary medical care immediately. Never disregard the advice of your local veterinary care professional or delay seeking such advice because of anything on the Vetted website or App. You acknowledge and understand that neither Vetted, nor its officers, directors, employees, agents or representatives shall be liable to you for any direct, indirect, incidental, special, or consequential damages that may result from the advice you receive from the “Pet Pros” or any other Vetted team member.
Prohibited Uses. You may use the App only for lawful purposes and in accordance with these Terms and Conditions of Use. You agree not to use the App:
- In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries);
- For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise;
- In any manner that discriminates on the basis of race, color, ethnicity, national origin, ancestry, religion, sex, gender, gender identity or expression, sexual orientation, age, military or veteran status, marital status, or disability;
- In any manner that abuses, threatens, defames, libels, incites hatred or violence toward, victimizes, intimidates, or otherwise harasses any person or group of persons;
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation;
- To impersonate or attempt to impersonate Vetted, a Vetted employee, another user, or any other person or entity (including, without limitation, by using email addresses or unique identifier associated with any of the foregoing); or
- To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the App, or which, as determined by us, may harm Vetted or the users of the App, or expose them to liability.
Additionally, you agree not to:
- Use the App in any manner that could disable, overburden, damage, or impair the App or interfere with any other party’s use of the App, including their ability to engage in real time activities through the App;
- Use any robot, spider, or other automatic device, process, or means to access the App for any purpose, including monitoring or copying any of the material on the App;
- Use any manual process to monitor, modify, or copy any of the material on the App, or for any other purpose not expressly authorized in these Terms and Conditions of Use, without our prior written consent;
- Use any device, software, or routine that interferes with the proper working of the App;
- Use the App for benchmarking, or to compile content for a competitive product or service;
- Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the App, the server on which the App is stored, or any server, computer, or database connected to the App;
- Take any action that may damage or falsify Vetted’s or the App’s rating in any online marketplace;
- Attack the App via a denial-of-service attack or a distributed denial-of-service attack; or
- Otherwise attempt to interfere with the proper working of the App.
No Modifications, Reverse Engineering, Artificial Intelligence/Machine Learning.
Except as expressly permitted in these Terms and Conditions of Use, you may not (and may not allow third parties) to:
- Modify, port, adapt, or translate any portion of the Services or Software;
- Reverse engineer, including but not limited to monitoring or tracking the inputs and outputs, flowing through a system or an application in order to recreate that system, decompile, disassemble., or otherwise attempt to discover, within any Service or Software, the source code, data representations or underlying algorithms, processes, methods, and any other portion of such Service or Software; or
- Use or allow a third party to use the Services or Software, including but not limited to any architectures, models or weights, or any other such confidential or proprietary information, or any content, data, output, or other information received or derived from the Services or Software, to directly or indirectly create, train, test, or otherwise improve any machine learning algorithm, or artificial intelligence system that mimics or performs any function substantially similar to any function contained within the Services or Software.
Compliance with Laws. You agree to comply with all applicable laws regarding your use of the App, including laws with respect to the use of plug-ins. You further agree that information provided by you is truthful and accurate to the best of your knowledge.
Indemnification. To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Vetted, and our respective past, present and future employees, officers, directors, contractors, consultants, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns (individually and collectively, the “Gainful Parties”), from and against all actual or alleged Vetted or third party claims, damages, awards, judgments, losses, liabilities, obligations, penalties, interest, fees, expenses (including, without limitation, attorneys’ fees and expenses) and costs (including, without limitation, court costs, costs of settlement and costs of pursuing indemnification and insurance), of every kind and nature whatsoever, whether known or unknown, foreseen or unforeseen, matured or unmatured, or suspected or unsuspected, in law or equity, whether in tort, contract or otherwise (collectively, “Claims”), including, but not limited to, damages to property or personal injury, that are caused by, arise out of or are related to (a) your use or misuse of the App, site, content, or Services, (b) any user content you create, post, share or store on or through the App or our pages or feeds on third party social media platforms, (c) any feedback you provide, (d) your violation of these Terms, (e) your violation of the rights of another, (f) any third party’s use or misuse of the Services or App provided to you and (g) the use of AI-processed data or visualizations. You agree to promptly notify Vetted of any third-party Claims and cooperate with Vetted in defending such Claims. You further agree that Vetted shall have control of the defense or settlement of any third-party Claims. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Vetted.
Disclaimer. The information on this app is provided on an “as is,” “as available” basis. You agree that use of this app is at your sole risk. Vetted disclaims all warranties of any kind, including but not limited to any express warranties, statutory warranties, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To the extent your jurisdiction does not allow limitations on warranties, this limitation may not apply to you. Your sole and exclusive remedy relating to your use of the app shall be to discontinue using the app.
Limitation of Liability; Release. To the fullest extent permitted by applicable law, in no event shall Vetted or any of the other Vetted parties be liable for any indirect, special, incidental, consequential, exemplary or punitive damages of any kind (including, but not limited to, loss of revenue, income or profits, loss of use or data, loss or diminution in value of assets or securities, or damages for business interruption) arising out of or in any way related to the access or use of the Services or App or the order, receipt or use of any service or product (including, but not limited to, any damages caused by or resulting from reliance by any user on any information obtained from Vetted, or from mistakes, omissions, interruptions, deletions of files or emails, errors, defects, bugs, viruses, Trojan Horses, delays in operation or transmission or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to Vetted records, programs or systems), regardless of the form of action, whether based in contract, tort (including, but not limited to, simple negligence, whether active, passive or imputed), strict product liability or any other legal or equitable theory (even if the party has been advised of the possibility of such damages and regardless of whether such damages were foreseeable). To the fullest extent permitted by applicable law, in no event shall the maximum aggregate liability of Vetted and the other Vetted parties (jointly) arising out of or in any way related to (a) the order, receipt or use of Services or App purchased from Vetted exceed the amount paid for such Services; and (b) the order, receipt or use of product, or access or use of the Services or content, exceed the greater of $250 or the amount you paid to us in the one (1) month period immediately preceding the date on which your claim arose. The foregoing limitations shall apply even in the event your remedies hereunder fail of their essential purpose, and the foregoing shall constitute Vetted and the other gainful parties’ sole liability and obligation in respect hereof, regardless of the form of action, whether based in contract, tort (including, but not limited to, simple negligence, whether active, passive or imputed), strict product liability or any other legal or equitable theory. To the fullest extent permitted by applicable law, you, on behalf of your heirs, executors, administrators, legal and personal representatives, hereby release, waive, acquit and forever discharge Vetted and the other Vetted parties from and against, and covenant not to sue any such Vetted party for, all claims you have or may have arising out of or in any way related to these Terms. If you are a California resident, you hereby waive your rights under California civil code 1542, which states “a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.” Access to Vetted and/or any other content, information, products and/or services offered by and/or through the same would not be provided to you without such limitations. Some jurisdictions prohibit the disclaimer of implied terms in contracts with consumers; in such cases, some or all of the disclaimers in this section may not apply to you.
Arbitration and Dispute Resolution. Please read the following paragraphs carefully because they require you to arbitrate disputes with Vetted and limit the manner in which you can seek relief from Vetted.
These Terms are and will be governed by and construed under the laws of the State of Delaware, U.S.A., without regard to its principles of conflicts of law, and regardless of your location. Except for disputes that qualify for small claims court, all disputes arising out of or related to these terms, whether based in contract, tort (including negligence), statute, fraud, misrepresentation or any other legal theory, will be resolved through final and binding arbitration before a neutral arbitrator instead of in a court by a judge or jury and you agree that vetted and you are each waiving the right to trial by a jury. You agree that any arbitration under these term will take place on an individual basis; class arbitrations and class actions are not permitted and you are agreeing to give up the ability to participate in a class action. The arbitration will be administered by JAMS under its Comprehensive Arbitration Rules and Procedures (“Comprehensive Rules”).
The Comprehensive Rules are available online at www.jamsadr.com/rules-comprehensive-arbitration/. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination will be made by JAMS or by the arbitrator. The arbitrator’s decision will follow the terms and conditions of these Terms and will be final and binding. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of these Terms, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. To reduce the time and expense of the arbitration, the arbitrator will not provide a statement of reasons for his or her award unless requested to do so by all parties. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. An arbitration award and any judgement confirming it apply only to that specific case; it cannot be used in any other case except to enforce the award itself. Notwithstanding any of terms to the contrary in these Terms, nothing in these Terms will preclude you from bringing issues to the attention of federal, state, or local agencies and, if the law allows, they can seek relief against us for you. You can opt out of this Agreement to arbitrate by contacting 9429 Harding Avenue, Suite 116, Surfside, FL 33154 within the 30-day period commencing upon the Effective Date, stating that you (include your first and last name) decline this Arbitration Agreement.
Class Action/Jury Trial Waiver. With respect to all persons and entities, regardless of whether they have obtained or used our service for personal, commercial, or other purposes, all claims must be brought in the parties’ individual capacity, and not as a plaintiff or class member in any purported class action, collective action, private attorney general action, or other representative proceeding. This waiver applies to class arbitration, and, unless we agree otherwise, the arbitrator may not consolidate more than one person’s claims. You and we agree that the arbitrator may award relief only to an individual claimant and only to the extent necessary to provide relief on individual claim(s). Any relief awarded may not affect other users. You and we agree that, by entering into these terms, you and we are each waiving the right to a trial by jury or to participate in a class action, collective action, private attorney general action, or other representative proceeding of any kind.
Waiver of Liability. You acknowledge and agree that neither Vetted nor its affiliates, agents, members, partners, employees, successors or assigns shall be liable in any way for claims, demands, costs or expenses arising out of any damages or loss resulting from your use of the App or participation in the Program.
Use of Information. Vetted reserves the right, and you authorize us, to use and assign all information regarding App uses by you and all information provided by you in any manner consistent with our Privacy Policy.
Copyrights and Copyright Agent. If you believe your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have otherwise been violated, please provide a notice containing all of the following information to our Copyright Agent:
- An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;
- A description of the copyrighted work that you claim has been infringed;
- A description of where the material that you claim is infringing is located on the App;
- Your address, telephone number, and e-mail address;
- A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
- A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
Our Copyright Agent for Notice of claims of copyright infringement on the App is our Support Team, who can be reached as follows:
By Email: support@vettedpethealth.com
Applicable Law. You agree that the laws of the state of Delaware, without regard to conflicts of laws provisions will govern these Terms and Conditions of Use and any dispute that may arise between you and Vetted or its affiliates. As a condition of using the Services, you agree that any and all disputes which cannot be resolved between the parties and causes of action arising out of or connected with this Agreement, shall be resolved individually, without resort to any form of class action, exclusively before a court located in the State of Delaware having jurisdiction. Further, in any such dispute, under no circumstances will you be permitted to obtain awards for, and you hereby waive all rights to claim punitive, incidental, or consequential damages, including reasonable attorney’s fees other than your actual out-of-pocket expenses (i.e. costs associated with signing up for the Services), and you further waive all rights to have damages multiplied or increased.
Severability. If any provision of this Agreement shall be adjudged by any court of competent jurisdiction to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect.
Waiver. The failure of Vetted to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision. Any waiver of this Agreement by Vetted must be in writing and signed by an authorized representative of Vetted.
Term and Termination of Agreement.
Term. The term of these Terms will commence on the date on which you first access or use the App and will continue as long as you continue until terminated.
Termination. If you breach these Terms, or if Vetted suspects you have breached these Terms, Vetted may, in its sole discretion, terminate these Terms and your User Account and/or limit, suspend, or terminate your access to the Services, with or without notice.
Effect of Termination. Upon termination of these Terms, you remain obligated to pay any outstanding fees relating to your use of the App or the Services that were incurred prior to termination. Either party’s termination of these Terms is without prejudice to any other remedies it may have at law or in equity, and does not relieve either party of liability for breaches occurring prior to the effective date of termination.
Relationship of the Parties. Nothing contained in this Agreement or your use of the App shall be construed to constitute either party as a partner, joint venturer, employee or agent of the other party, nor shall either party hold itself out as such. Neither party has any right or authority to incur, assume or create, in writing or otherwise, any warranty, liability or other obligation of any kind, express or implied, in the name of or on behalf of the other party, it being intended that all parties shall remain independent contractors responsible for its own actions.
Entire Agreement. These Terms and Conditions of Use constitute the entire agreement between you and Vetted and govern the terms and conditions of your use of the App, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Vetted with respect to this App. Notwithstanding the foregoing, you may also be subject to additional terms and conditions, posted policies (including but not limited to the Privacy Policy), guidelines, or rules that may apply when you use the App. Vetted may revise and update these Terms and Conditions of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the App thereafter. Accordingly, you should visit the App and review the Terms and Conditions of Use periodically to determine if any changes have been made. Your continued use of this App after any changes have been made to the Terms and Conditions of Use signifies and confirms your acceptance of any such changes or amendments to the Terms and Conditions of Use.
Contact Information.
Vetted Pet Health Inc.
support@vettedpethealth.com
Exhibit A
Additional Affiliate Terms & Conditions
1. Affiliate Obligations, Representations & Warranties
Each Affiliate represents and warrants that:
- All services will be performed in a professional, industry‑standard manner
- No services will infringe any intellectual property rights of third parties
- All services comply with applicable laws and industry rules
- You will not negotiate, sell, or bind any insurance or act as an insurance producer or agent
- You will maintain any required licenses and immediately notify Vetted if any license lapses, is suspended, or is revoked
Affiliates may not delegate or subcontract Affiliate responsibilities without written approval from Vetted.
2. Use of Vetted Materials by Affiliates
Vetted may provide Affiliates with certain intellectual property, content, media, trademarks, or other materials (“Vetted Materials”).
Affiliates agree that:
- All Vetted Materials remain the exclusive property of Vetted
- Use is limited to promotion of approved Services
- Materials may not be altered, repurposed, or edited without written approval
- Vetted may order removal of Vetted Materials at any time, at no cost to Vetted
Affiliates retain ownership of their own websites and content they independently create.
3. Compensation for Leads, Clicks, or Purchases (If Applicable)
Compensation terms apply only where explicitly agreed upon in writing. Depending on program structure, compensation may be based on:
- Cost per click (CPC)
- Cost per lead (CPL)
- Purchases / commissions
Rules include:
- Only “Eligible Leads” qualify for payment
- Duplicate, invalid, or non‑compliant leads do not qualify
- Affiliates may not launch campaigns without written approval
- For commission‑based programs, commissions cease in jurisdictions where the Affiliate is not properly licensed
Vetted will provide reporting through its tracking platform in its sole discretion.
4. Personal Information & Contact Data Provided by Affiliates
If an Affiliate submits customer information (“Contacts”) to Vetted, the Affiliate represents and warrants that:
- Each Contact was collected with all legally required disclosures
- Express consent was obtained and can be proven upon request
- No Contact was provided without the individual’s permission
- Records supporting consent will be maintained as required by applicable laws
Affiliates are solely responsible for compliance with all privacy laws relating to Contact collection and transfer.
5. Indemnification
Affiliates must defend, indemnify, and hold Vetted harmless from third‑party claims arising from:
- Affiliate breaches of these Terms
- Misrepresentation, negligence, or noncompliance
- Violations of law
6. Confidentiality
From time to time, either party to these Terms (the “Disclosing Party”) may disclose or make available to the other (the “Receiving Party”) non-public, proprietary, or confidential information of the Disclosing Party (“Confidential Information”). Confidential Information includes any information that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, including non-public business, product, technology, and marketing information, and Trial features. Confidential information does not include any information that: (i) is or becomes generally available to the public other than as a result of the Receiving Party’s breach of these Terms; (ii) is or becomes available to the Receiving Party on a non-confidential basis from a third-party source, provided that such third party is not and was not prohibited from disclosing such Confidential Information; (iii) was in the Receiving Party’s possession prior to the Disclosing Party’s disclosure thereof; or (iv) was or is independently developed by the Receiving Party without using any of the Disclosing Party’s Confidential Information.
The Receiving Party shall: (i) protect and safeguard the confidentiality of the Disclosing Party’s Confidential Information with at least the same degree of care as the Receiving Party would protect its own Confidential Information, but in no event with no less than a commercially-reasonable degree of care; (ii) only use the Disclosing Party’s Confidential Information, and only permit it to be accessed or used, for the purpose of exercising its rights or performing its obligations under these Terms, for the purpose of exploring a business relationship (or changes to be the business relationship) between the parties, or for any other purpose consistent with our Privacy Policy; and (iii) not disclose any of the Disclosing Party’s Confidential Information to any person or entity, except to the Receiving Party’s service providers or financial/legal advisors who need to know the Confidential Information and are bound to confidentiality obligations at least as restrictive as those in these Terms.
If the Receiving Party is required by applicable law or legal process to disclose any Confidential Information, then, prior to making such disclosure (unless prohibited by law or legal process) it shall use commercially-reasonable efforts to notify the Disclosing Party of such requirements to afford the Disclosing Party the opportunity to seek, at the Disclosing Party’s sole cost and expense, a protective order or other remedy.
Each of the parties to these Terms acknowledges that the other party will be irreparably harmed if Confidential Information of the other is distributed in breach of this Section, and that such other party would not have an adequate remedy at law in the event of such an actual or threatened breach. Therefore, each of the parties agrees that the other party shall be entitled to seek injunctive relief against any actual or threatened breaches of this Section by the other party without the necessity of showing actual damages or showing that monetary damages would not afford an adequate remedy.
7. Termination of Affiliate Activities
Affiliate relationships can be terminated by either party with five (5) business days’ written notice. Upon termination, affiliates must immediately cease all Affiliate services with or on behalf of Vetted. Additionally, the Affiliate must cease using all Vetted Materials and return/destroy any such Vetted Materials in the Affiliate’s possession.
8. Independent Contractor Status
Affiliates are independent contractors and not employees, agents, or partners of Vetted. Affiliates have no power or authority to bind Vetted to contracts or other obligations.
9. Updates & Changes
Vetted may update these Terms at any time. Continued use of the Services constitutes acceptance of any updates.
10. Governing Law
These Terms are governed by Delaware law.
11. Contact Information
Vetted Pet Health Inc.
9429 Harding Ave., Ste 116
Surfside, FL 33154
support@vettedpethealth.com